Servicing & Support

It’s not just about quality water dispenser solutions when you come to Cooler Sense, it’s so much more. We take huge pride in our customer service levels and, no matter what, we are determined to provide reliable and friendly water dispenser servicing and support which exceeds your expectations.

Water Dispenser Servicing

As far as servicing is concerned, we are committed to installing every water cooler, drinking water boiler and instant hot tap with ease and minimal disruption. Our team of expert engineers allows us to offer different methods of installation, so we can adapt to individual specifications.

Just like our high quality products, we aim to provide high quality installation that is straightforward and efficient. We always want you to have peace of mind and feel secure knowing that your water dispenser will work effectively, immediately.

Whether you decide to purchase or rent any of our water solutions, we will always make sure that your maintenance and servicing requirements are fulfilled. With our tailor-made packages that work around you, you can ensure that your water cooler or boiler is in safe hands.

Scheduled servicing and filter changes that fit your budget and timetable, our plans are both flexible and reliable. Plus, in the unlikely situation that your machine misbehaves, you can rest assured that you will be covered. You don’t have to worry about a thing!

Water Dispenser Support

Our support for our customers is evident from the get-go as we are on-hand to provide expert advice towards choosing the right water dispenser for you. We want to make sure that you are getting the right water cooler for your business, so we take the time to understand exactly what you are looking for.

By asking important questions like, ‘How many people will be using it every day?’ and, ‘Do you wish for a cold & ambient or a hot & cold water cooler, a drinking water boiler or instant hot tap?’ it helps us identify the model and type that would fit your needs. If you have any questions of your own, our friendly, experienced team members would always be more than happy to help.

Committed customer support continues after you have purchased or rented your water dispenser too. We understand that even with the best machines, things may occasionally go wrong, but you don’t have to worry about waiting in a call queue.

Regardless of your issue or support query, you will always be able to talk to a human and you will always see fast results. Without a doubt, we always strive to solve any problems as quickly as possible with extremely reliable responses.

Get in Touch

Why not see for yourselves? Whether you’re looking for floor standing, tabletop or bottled water coolers, instant hot water taps or drinking water boilers, you will always receive the same trustworthy and devoted water dispenser servicing and support from Cooler Sense.

Contact us today to discuss your water dispenser needs.