How Easy Is It To Switch Water Cooler Providers?

Water coolers in the office or workplace can prove extremely valuable amongst your employees, however, this ultimately depends on your water cooler provider. When it comes to choosing your supplier, there are many things to consider like quality of products, customer service, and payment options.

Luckily, if you’re not happy with your current water cooler provider, it’s easy to switch! Here are the things you should look out for if you do.

Looking to Switch Providers?

What Product Range Do They Offer?

One of the most important things when choosing a water cooler provider is their product range and whether it’s reliable, high quality and comprehensive.

• What have previous customer’s experience with products been like?
• Have products had unreliable break/fix histories?
• Do they have enough products to suit different requirements?

As well as variety, it’s also vital that the product range is kept up to date with advancing technology and innovation. At Cooler Sense, our product range includes bottled water coolers, mains fed water coolers and contactless water coolers.

We strive to provide our clients with a variety of products to suit their specific requirements and always make sure they are of the highest quality. We are committed to providing a solution for every business and keep our catalogue up to date in order to do so.

What is Their Customer Service Like?

Not only do the products have to be reliable, but their customer service has to be dependable too. From service technicians and installers to consultants and support staff, every member of the company should make you feel valued and deliver an efficient service.

If you’re dealing with slow responses to emergencies, unreliable servicing and maintenance, or difficulties getting in touch with your water cooler supplier, it’s understandable you are looking to switch. When searching for a new provider, you can see what their customer is service like from online reviews and from when you first pick up the phone to talk to them.

By coming to Cooler Sense, you’re guaranteed a human voice at the end of the phone that is committed to helping you with your query and finding the right water cooler for you. Not only are our products and installation services efficient, but our maintenance and servicing contracts ensure that your water cooler is always looked after. We strive to solve any problems as quickly as possible with extremely reliable responses.

Do They Offer Flexible Payment Options?

When finding the right water cooler for your workplace, it’s important that your supplier takes into account all your requirements including your budget. It’s all well and good if they find a product that works for you, but what if the price doesn’t? Also, is it a hassle when you’re looking to change, upgrade or add more water coolers? If you feel stuck and you’re wondering if there are better solutions out there, there are!

With our renting and purchasing payment options, you can rest assured that your budget is taken into consideration. In addition to finding the dispensers suited to your requirements, we look at the length of agreement and the quantity ordered to work out a price so you don’t have to. Any adjustments needed? No problem! Your existing plan and payments can be altered seamlessly.

Did you know we also offer a free trial, so you can try before you buy? This way, if the water cooler isn’t right, we can swap it for another at no cost to you.

It couldn’t be easier to switch water cooler providers, so why not switch to Cooler Sense today? Get in touch with us via our contact form or by calling us on 01449 723200 – We’re always happy to help!